Trainings, In-Services, Staff Retreats
Management Team Building & Leadership Coaching
Keynotes & Conference Intensives
I have content for your supervisors, executives, team members and your board!
Below you'll find just a few the sessions I've presented across the country.
Your sessions will be tailored to meet YOUR organization's Mission, Vision, and Values.
Each has garnered EXTRAORDINARY evaluations.
CAMP PURPOSE TM
Remember when you worked side-by-side with “that” one: that leader or colleague who inspired you, encouraged you, and rocked your professional world? It wasn’t their title, pedigree, certifications or job description that defined their brilliance. Our heroes are dynamic, passionate people, who stood for “something”. Our most revered colleagues model the mission, value the vision and walk in their purpose! How do we measure up? In this time of change and challenge, it’s crucial that we learn how our purpose aligns with the expectations and needs of our teams and building. Every notable study points to an underutilized leadership competency: the ability to influence others by identifying a clear purpose and sharing a compelling story. A purpose-first leader is the catalyst for igniting passions around the building despite shift, length of tenure, or walk of life. All hearts and all hands are absolutely critical to moving your community’s benchmarks from possibility to probability. Sounds like a skill worth investing in, doesn’t it?
LIGHT’EM UP AND WATCH’EM GO! TM
While our websites paint perfect pictures of Teamwork and World Class Customer Care, does everyone really, I mean, REALLY, appear as engaged as they do on the home page? Imagine the levels of success your stakeholders could experience if every team member embraced change, owned problems, and took personal accountability for their part in creating an EXTRAORDINARY department and organization. Light’em Up and Watch’em Go! promises to take you into the hearts and minds of your colleagues to reveal what inspires them to truly LIVE your organization’s Mission, Vision and Values.
IF ALL ELSE FAILS, HUG'EM: THE MOTIVATIONAL GUIDE FOR HUMAN BEINGS IN THE WORKPLACE TM
The BRIGHTEST future belongs to those organizations where positive, purposeful and empathetic relationships define the level of service we provide to our internal and external customers. Goleman, Covey, Blanchard, Collins, and others have all hinted at the solution. Here’s the question: What encourages our colleagues to leave their comfort zones toward improved teamwork and greater engagement? Workplace relationships defined by honesty, openness, and compassion will be our goal for this session. Finally, the mysteries and science of human motivation are revealed through mass audience experimentation! Real tools, real strategies, real change.
CUSTOMER-PALOOZA!!! WORLD CLASS ATTITUDES, WORLD CLASS SERVICE TM
Great service is like a great relationship. Attention to details helps everyone feel valued and cared about. And just like great relationships, EXCEPTIONAL customer care takes practice, motivation, and commitment in order to create amazing outcomes for every one of our stakeholders, including our staff. This training will hit home with interactivity, tools for success, real-life challenges, celebration, and lots of belly laughs! All levels of staff will recognize their role in creating World Class Service experiences for internal and external customers. The session culminates in the entire audience ROCKING OUT in a raucous performance of teamwork and synergy!
INSPIRED LEADERS, INSPIRED TEAMS, INSPIRED RESULTS! TM
Whether you are a new manager, part of the “old guard”, or aspire to increased responsibility, this session provides the “Cliffs Notes” version of the latest and greatest management and human performance improvement theories. More than just review, your knowledge and skills will be tested against the best practices of Kouzes and Posner, Lencioni, Maxwell, Drucker, Senge, and many others. You will leave this experience as a better role model, leader, and supervisor, with a refreshed perspective on your abilities and accountabilities! You will become a model of clarity, commitment, competence, and confidence. Wow!
TUNED IN, TURNED UP, TAPPED OUT, OR TURNED OFF? ENGAGING THE DISENGAGED TM
The beeps, tweets, dings, and riiiiiings, are the notes in the soundtrack of today’s technology-driven world. While our gadgets provide us with quick and easy access to information, they also take away the focus and mindfulness necessary for effectiveness in our work and personal life. The machines are closer than ever to taking over the world. VOICEMAILS, TEXTING, POSTING, TWEETING, BLOGGING, FRIENDING, REPLY, REPLY, REPLY! The "present moment" is calling and it misses you. This interesting and interactive session will reintroduce you to your sanity by offering tips and ideas for how to stay engaged, while helping others to stay focused on organizational goals and higher performance.